Closing on: مايو 17, 2024
تصنيف الوظيفة: Customer Service
نوع الوظيفة: دوام كامل
مقر العمل: السعودية
اسم الشركة: شركة أضواء لتأجير السيارات
وظائف العرب في السعودية Customer Service , وظائف جدة للمقيمين , شركة أضواء لتأجير السيارات
الوصف الوظيفي
- Understand the demand of consumers to provide timely service and solutions.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
للتقديم فى الوظائف الشاغرة بالشركة
التقديم متاح من هنا
المهارات
- Proven customer support experience.
- Familiarity with CRM systems and practices.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
- Proficient in operating the latest versions of appropriate CRM software and Office Suite.
المرشح المفضل
منطقة الإقامة : جدة, المملكة العربية السعودية
الجنس : أنثى